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All info about the concerts in Gelsenkirchen

Taylor Swift starts the 'Eras Tour' in Germany in Gelsenkirchen. Here are the key information.

Taylor Swift has been on the 'Eras Tour' since March 2023.
Taylor Swift has been on the 'Eras Tour' since March 2023.

Taylor Swift - All info about the concerts in Gelsenkirchen

Superstar Taylor Swift (34) performs in Germany starting from July 17, where she will appear a total of seven times as part of her "Eras Tour." The first performance will take place in the North Rhine-Westphalia city of Gelsenkirchen, where she will perform for three consecutive nights. Here are the key details about the concerts.

What to Consider Before the Concerts?

Concertgoers are advised to have their tickets digitally on their Smartphone, as no paper tickets will be distributed in advance. Fans should download their tickets in the Eventim.PASS-App and ensure their phone is fully charged. If someone bought and booked tickets for multiple attendees, the entire group must enter the venue with the primary ticket holder. Important documents the primary ticket holder should carry include a valid ID and the booking confirmation. For any ticket-related queries, the organizers have set up several "Help Desks."

When can you enter the Arena?

Regular entry for the Gelsenkirchen concerts begins at 4:30 PM. Those with the "Early Entry Package" or VIP packages "VIP 1 It's Been A Long Time Coming" and "VIP 6 We Never Go Out of Style" will receive early entry from 3:30 PM.

Which Entrances to Use?

There are differences depending on the seating area. Those with standing room tickets benefit from the newly introduced color-coded system, which marks the standing room zones. Signage on-site indicates the respective seating areas to follow. For seated guests, the entrance on the ticket is noted. Fans should only use these entrances to reach their seats.

When exactly does the concert start?

The show starts at 6:15 PM. "Swifties" will have to wait a little longer, as Paramore performs before Swift.

Traveling to the Arena by Public Transportation

There are several public transportation options for fans. Fans should plan sufficient time, as there is an increased demand for public transportation near the venues. One travel option is the tram line 302. This line runs at an accelerated pace on concert days to facilitate travel to and from the arena. Another option is the bus. Concertgoers can take either bus 380 to the "Sport-Paradies" stop or bus 381 to the "Willy-Brandt-Allee" stop.

Traveling to the Arena by Car

Those who prefer to travel by car also have the option. At the "ZOOM Erlebniswelt," there is a free parking lot where concertgoers can park. Shuttle buses transport them from there to the arena and back, with the first buses starting at 3:00 PM. Additional parking spaces are available at parking lots B-E on Adenauerallee and Willy-Brandt-Allee. For the event, additional designated Bring- and Pick-up areas C1, C2, and P6 are available. Parking is only permitted for short periods at these areas. The arena has a total of 14,000 parking spaces, which are listed and mapped on the website. The "Eras Tour" organizers strongly recommend fans to travel by public transportation, as parking spaces at the venue are limited.

At a three-hour show, fans will quickly become hungry or thirsty. Inside the arena, there are kiosks that can help. Possible payment methods are classically EC-, Debit- or Credit cards, Apple Pay and Google Pay. Alternatively, payment is also possible with the Knappencard, which is the payment card of football club Schalke 04. Cash payment is not possible.

Are there age restrictions?

At the "Eras Tour," no entry is allowed for children under six years old, even if they are accompanied by a fully authorized guardian. Under 16-year-olds can only enter the arena accompanied by one parent or authorized guardian. For this, a "guardianship authorization" must be filled out completely and carried with you to the concert.

What is allowed to be brought in?

Not only weapons are not allowed in the bags of "Eras Tour" visitors. All glass-, metal- or hard plastic containers are prohibited. Allowed is a clear, soft disposable plastic water bottle without a lid with a capacity of no more than 500 ml, and this only applies to visitors with seat tickets. Persons with standing place tickets may not bring a bottle into the stadium.

Furthermore, professional recording equipment, laptops, iPads, detachable or attachable smartphone lenses, and noise makers like vuvuzelas or other objects larger than an average smartphone are not allowed.

Fans who want to bring signs with small messages to the concerts should note that a maximum DIN-A3 format is allowed.

In addition, there are precise size regulations for bags: They may be no more than 35 cm high, 30 cm wide, and 20 cm deep, and they may not display more than two fingers.

Where can I find Taylor's merchandise?

For concertgoers, there are more than just one way to purchase the merchandise of the singer. Fans can buy merchandise before the arena at the Thousand Friends Wall. In the arena, there are merchandise containers at several locations and an additional stand in the interior of the arena and at Tunnel 1. The merchandise kiosks in the lower and upper promenades also offer a further opportunity to buy souvenirs.

Who can I turn to for help?

There are both outside and inside the arena medical teams. Outside, they are located in the red, yellow and blue service areas and next to the cashier house east. Inside the arena, they are at blocks K, Y, 40 and 80, as well as at Tunnel 2 and to the left of the stage.

Additionally, there is an awareness team on site, to which visitors can turn if they feel threatened or harassed. They can be recognized by their pink vests with the inscription "STEHTAUF Help Desk".

Furthermore, assistance in finding the entrance for the respective seats is available. These can be recognized by their turquoise polo shirts or raincoats.

  1. To ensure a smooth entry into the concerts during Taylor Swift's "Eras Tour" in Gelsenkirchen, fans should download their tickets from the CTS EVENTIM Pass-App and have them digitally on their Smartphone.
  2. Fans with VIP tickets or the Early Entry Package for the Eras Tour concerts in Gelsenkirchen can enter the arena 1 hour earlier than regular ticket holders.
  3. If you're planning to attend Taylor Swift's concerts at Eras Tours in Gelsenkirchen, you might want to consider purchasing the VIP 1 It's Been A Long Time Coming or VIP 6 We Never Go Out of Style packages for an enhanced experience.
  4. Those attending Taylor Swift's Eras Tour concerts in Gelsenkirchen can find useful information, including help desks, at the Eras Tours website or through the CTS EVENTIM app.

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