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Germany takes first place (again): these are the worst train stations in Europe

Rail travel in Germany is often associated with restrictions. However, the problems not only affect Deutsche Bahn trains, but also the country's train stations, as a current ranking shows.

Bremen's main station is the worst in Europe according to the ranking.aussiedlerbote.de
Bremen's main station is the worst in Europe according to the ranking.aussiedlerbote.de

European Railway Station Index 2023 - Germany takes first place (again): these are the worst train stations in Europe

Deutsche Bahn is not necessarily known for its punctuality; it was only in November that it broke its own unpunctuality record: Every second train was late. This is the company's worst reliability score in eight years. Unfortunately, this not only affects the company and the journeys of many commuters, but also the image of German railroad stations, as the current"European Railway Station Index 2023" shows. According to the index, German railroad stations rank last in Europe when it comes to passenger satisfaction.

For the analysis, which has already taken place for the fourth time, the 50 largest railroad stations in Europe in terms of passenger volume were examined more closely according to certain criteria. These included the opening hours of ticket counters, on-site catering facilities, the condition of sanitary facilities - and waiting times on the platform. German stations performed significantly worse than their competitors in other countries, particularly in the last point. Although a total of 21 of the stations analyzed are located in Germany, Germany still comes last in the ranking.

Germany comes in last place

The most passenger-friendly station is therefore in Switzerland. With 102 points, the main station in Zurich comes in first place, followed by the main station in Vienna and the main station in Berlin. Frankfurt Central Station comes in sixth place with 87 points - after that, no German station appears in the ranking. The ranking continues with Leipzig (13th place), Cologne (18th place) and Munich (22nd place). Although this is bad news for Germany, the index does contain some positive trends overall. According to the authors of the study, all stations have improved over the course of the year and therefore achieved a higher score than in the previous year.

Germany, however, repeatedly came last. And the authors also have an idea of what is still lacking at German stations. They see one reason, for example, in the introduction of the Deutschlandticket. This has pushed local transport far beyond its capacity, which has led to greater congestion and longer waiting times at stations. And this in turn, of course, has a lasting effect on passenger satisfaction - especially in Germany.

The five most passenger-friendly stations in 2023

1st place: Zurich

2nd place: Vienna

3rd place: Berlin

4th place: Bern

5th place: Utrecht Centraal

The five most passenger-unfriendly stations in 2023

1st place: Bremen

2nd place: Munich Pasing

3rd place: Berlin Zoologischer Garten

4th place: Berlin Gesundbrunnen

5th place: Berlin-Ostkreuz

Read also:

  1. Despite Germany's poor performance in the 2023 European Railway Station Index, it's worth noting that several German stations, such as Munich, are included in the list of 50 largest railroad stations in Europe.
  2. Unsurprisingly, Germany's lowest ranking in the index might be influenced by the increased congestion and longer waiting times at stations due to the popular Deutschlandticket.
  3. Interestingly, the most passenger-friendly stations in Europe, as ranked by the index, include Zurich, Vienna, and Berlin, which are all located in different countries within Europe.
  4. For commuters looking for a more pleasant rail travel experience, it's worth considering taking a train from Zurich's main station, which topped the 2023 index.
  5. Travelers planning a trip through Europe might want to consider visiting stations like Vienna's and Berlin's main stations, both of which rank higher in passenger satisfaction than German stations.

Source: www.stern.de

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