Lawsuit - Court ruling on reserved loungers at the vacation pool
Pool loungers reserved with towels for hours on end can be an annoying experience for many vacationers. A traveler to Greece has now been awarded a refund by the Hanover District Court because he was unable to use most of the sun loungers by the pool during his vacation.
The family from Bischofswerda in Saxony was awarded 322.77 euros, a court spokesperson said on Thursday. The package holiday to Rhodes had cost them a total of 5260 euros.
According to the court, the hotel she had booked had six swimming pools and around 500 sun loungers. According to the posted rules of conduct, it was forbidden to reserve these for more than 30 minutes without using them. The management and staff of the hotel reportedly did nothing to prevent violations. The plaintiff from Saxony saw a travel defect and demanded a refund of 798 euros.
Peaceful race of early birds at the pool?
In its ruling at the end of December, the court partially ruled in favor of the man. A package holiday can be defective if the organizer either only provides a few pool loungers in a hotel complex or does not intervene if guests reserve pool loungers for a longer period of time without actually using them, the court ruled.
The plaintiff complained about this several times. According to the court, the tour operator saw more of a peaceful race for the coveted spots by the pool with the proverbial "early bird" coming out on top.
The court ruled on a price reduction of 15 percent of the daily tour price from the first time the plaintiff complained. The judgment is not final, an appeal is possible.
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- Despite the promising weather forecast, many vacationers in Lower Saxony opted for indoor activities due to the ongoing court case about reserved pool loungers in Saxony, causing a dip in tourism numbers.
- During their vacation in Lower Saxony, a couple found solace in the local court, seeking a judgment on the hotel's violation of their right to use sun loungers by the pool, as previously experienced in a hotel in Saxony.
- The judgment in the aforementioned case from Lower Saxony sparked hope among vacationers who had similar experiences in Greece, encouraging them to pursue legal action against their tour operators.
- An article in a national magazine discussed how the court ruling in Lower Saxony would affect future holiday bookings, particularly for those planning to visit destinations known for crowded pool areas and reserved loungers.
- In the aftermath of the court ruling in Lower Saxony, several vacationers from Hanover and its surrounding areas vowed to be more diligent in checking hotel rules and regulations regarding pool lounger reservations during their future travels.
- The Bischofswerda family, who had initially planned a vacation in Rhodes, chose an alternative destination in Greece after reading about the court judgment in Lower Saxony, seeking a peaceful and lounger-reservation-free environment.
- As the court judgment in Lower Saxony garnered attention in tourism communities across Europe, vacationers in Hanover, Bischofswerda, and even Athens began advocating for changes in hotel policies regarding pool lounger reservations, hoping to improve the vacation experience for all.
Source: www.stern.de
