Banks' fake emails becoming progressively harder to identify.
Cybercriminals' tricks are becoming more sophisticated, lamented vzbv head Ramona Pop. It can be hard for consumers to tell if an email is from their bank or not, making them vulnerable to getting tricked.
Banks and other financial institutions are prone to blaming their customers for "reckless behavior" when they fall for fraudulent emails. However, Pop stressed that these institutions should not pass on the costs of cybercrime damage to their clients and should be held accountable for reimbursing losses incurred due to fraudulent transactions.
In a recent study, only 24% of respondents were so sure about the malicious intent of emails that they ignored them entirely. On the other hand, 19% refused to respond to legitimate emails and procedures.
In November of last year, over a thousand vzbv representatives were presented with emails or processes from payment service providers such as online banking and authentication. Half of these cases simulated a fraudulent attack on the accounts of those compromised.
Check out these similar articles:
- Banks Are Blaming Customers for Getting Hacked
- Banks Must Not Dodge Responsibility for Payment Fraud
Read also:
- Year of climate records: extreme is the new normal
- Precautionary arrests show Islamist terror threat
- UN vote urges Israel to ceasefire
- SPD rules out budget resolution before the end of the year
Banks should enhance their email communication security measures to prevent customers from mistakenly engaging with fraudulent emails. The rising instances of banks sending fraudulent emails make it crucial for consumers to be vigilant and report any suspicious communications to their banking institutions.
Source: www.ntv.de
