Deutsche Telekom launches collaborative business entity
In a collaborative effort within the telecom sector, Deutsche Telekom unites with other leading corporations to foster an AI project aimed at the telecommunication industry. The announcement was made at the IT event "DTW24 - Ignite" in Copenhagen on a Wednesday, confirming agreements with SK Telecom, e&, Singtel, and Softbank for this joint venture.
The primary objective of the partnership is the development of a Large Language Model (LLM), designed to function as a chatbot. This AI-powered digital assistant will serve as a customer service representative for the around 1.3 billion customers of the participating companies globally. The AI, customized to cater to the telecom industry, will be accessible in multiple languages.
The Global Telco AI Alliance was initially established at the start of the year, and the joint venture for AI development was announced. Deutsche Telekom has already commenced the training of the upcoming chatbot, expected to provide answers to queries regarding rates, technical issues, and more.
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- This joint venture between Deutsche Telekom and other telecom giants, such as SK Telecom and Softbank, represents a significant move towards leveraging AI technology in the telecom industry, demonstrating the commitment of these companies towards future development.
- The collaboration between Deutsche Telekom and its telecom partners in the Global Telco AI Alliance extends beyond borders, as the AI-powered chatbot will be available in multiple languages, including German, catering to their global customer base.
- The AI project, which is a part of the joint venture, will see telecom companies working together to develop advanced AI capabilities, potentially leading to future joint ventures in telecom and AI sectors between German and foreign telecom companies.
