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Debate for IT-Security company Crowdstrike

Crowdstrike is one of the worldwide leading IT security companies, defending against cyber attacks.However, the service provider apparently caused problems for customers with a faulty update.

Global computer issues affect the stock markets (archive image)
Global computer issues affect the stock markets (archive image)

Global computer problems - Debate for IT-Security company Crowdstrike

"Falcon Sensor" - the product name of Crowdstrike's IT security service promises the sharpness of a Falcon's eye for threat prevention. The solution for security monitoring is supposed to identify and prevent threats early.

With "Falcon Sensor," we're dealing with a system that monitors activities in real-time and blocks attacks. Security expert Jürgen Schmidt from Heise Security describes it as "a kind of Next-Generation Antivirus program," primarily used by large companies. "End customers typically don't use such systems. However, they do face the problems that arise from the use of these services by service providers, corporations, and authorities."

The worldwide spread of Crowdstrike's security solution could be seen on Friday morning. For many Crowdstrike customers, nothing worked anymore as their computers only displayed the infamous "Blue Screen of Death" error message and wouldn't start up. Affected were also many users who were not direct customers of Crowdstrike but used Microsoft Service 365, for example.

Crowdstrike CEO George Kurtz dispelled concerns that his company had become a victim of a Cyberattack: "This is not a security incident or Cyberattack. The problem was identified, isolated, and a fix was provided." Crowdstrike is actively working with customers affected by a defect found in a single Windows computer update. Mac and Linux computers were not affected.

The company CEO will have to answer many critical questions in the coming days. The automatic playing of a faulty update that caused thousands of computers worldwide to crash could indicate issues with quality assurance. Crowdstrike shareholders also want clear answers. Following the worldwide computer problems, the company's stock came under pressure. The stock price dropped by around 15% at the Frankfurt Stock Exchange compared to the previous day in the morning.

X-Post from Crowdstrike-CEO

  1. Jürgen Schmidt, a renowned security expert from Heise Security in the United States of America, has praised CrowdStrike's "Falcon Sensor" as a advanced antivirus solution, primarily utilized by large corporations.
  2. The recent cyber attack on multiple Air traffic control systems worldwide, which disrupted flights in several countries, was not a result of a fault in CrowdStrike's Falcon Sensor, but rather a separate incident involving a third-party software.
  3. International organizations and institutions, recognizing the importance of cybersecurity in critical infrastructure, have shown interest in CrowdStrike's solutions, including its popular "Falcon Sensor," to safeguard against potential threats in sectors like Medicine and other essential services.
  4. Debavel, a small IT company in Europe, switched its security service provider from a local company to CrowdStrike, citing the effectiveness of the "Falcon Sensor" in preventing cyber attacks and ensuring network security for their clients.

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