Computer malfunction - The situation at Hamburg Airport is normalizing after IT-glitch
After global issues with computer systems affecting operations even in the North, the situation at Hamburg Airport is calming down. The flight operations have largely normalized, a spokesperson stated.
However, the flight schedule in Germany, Europe, and the world has been disrupted, causing crews and aircraft not to be consistently at their designated locations. As a result, there may also be individual delays or cancellations, the spokesperson told the German Press Agency on Saturday. Passengers are advised to check their flight status.
According to the airport's website, there were still delays and individual flight disruptions today. The airport spokesperson told the German Press Agency, "Today is a mix of high season in Europe as a whole and the last effects of the IT disruption." However, everything should be running smoothly again by Monday.
On Friday, airlines collectively canceled 24 departures and 25 arrivals in Hamburg due to their computer problems - more than planned for each. There were frequent delays throughout the day.
Due to the malfunction, there were long lines at Eurowings check-ins. Tickets were issued manually at the counters. In addition, Eurowings temporarily canceled some domestic flights.
The affected airlines have reportedly gotten their IT systems back online and are working intensely to stabilize the flight program. For Saturday, 157 departures and 159 arrivals were planned at Hamburg Airport with approximately 47,000 passengers. For Sunday, 170 departures and 172 arrivals with around 52,000 passengers were scheduled.
- The disruptions in air traffic due to the computer issues have also affected vacation plans for many, causing cancellations or delays in flights across Europe.
- The aviation industry in Germany is currently relying heavily on manual processes at Hamburg Airport to manage flights and check-ins due to the damage to their computer system.
- The IT issues at airlines have not only affected operations at Hamburg Airport in Germany but have also impacted air traffic in Europe, leading to congestion at other airports.
- To mitigate the effects of the computer damage, some airlines have diverted flights to alternative airports in nearby regions like Schleswig-Holstein, adjusting their schedules accordingly.
- The IT department at Hamburg Airport is working around the clock to ensure the smooth operation of their computer system and prevent any further damage, aiming to fully recover from the disruptions by the end of the weekend.
