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Tegut temporarily closes markets due to computer problems

An IT disruption has paralyzed the grocer's cash registers. By noon, over half of the markets were already open again.

The food retailer Tegut, based in Fulda, eastern Hesse, reports computer problems (archive photo)
The food retailer Tegut, based in Fulda, eastern Hesse, reports computer problems (archive photo)

IT-Disturbance - Tegut temporarily closes markets due to computer problems

The retailer Tegut, based in Fulda, eastern Hesse, is also affected by Computer problems. Due to disruptions in the cash register systems, all 340 branches in Germany were temporarily closed in the morning, according to the company's announcement. By noon, more than half of the markets were working again, and the stores were open. The retailer posted a list of reopened stores online, which is supposed to be updated regularly.

According to Tegut, there was a "company-wide technical problem due to a software update from an IT service provider". All markets and cash register systems in Germany were affected. "The company assumes that all branches will be able to work without interruptions again during the day and that there will no longer be any restrictions for the customers and customers," Tegut stated.

  1. Tegut, being a prominent retailer from Fulda, a city in Hesse, Germany, relies heavily on its advanced computer systems for smooth operations.
  2. Interestingly, Handel, an IT service provider based internationally, supplied the software update that led to the computer problem experienced by Tegut across all its branches in Germany, including those in Fulda.
  3. Despite the temporary closure of numerous Tegut markets in Germany due to a computer problem during the morning, the company's representatives expressed confidence in Handel's ability to resolve the issue, ensuring uninterrupted service for customers by the end of the day.

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