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Using posters and Plexiglas to combat vandalism at bus stops

Vandalism at tram stops, buses and trains costs Hesse's transport companies a lot of money and work every year. The Frankfurt transport company is now launching a pilot project at streetcar stops to counteract vandalism.

"Please smile" is written on the back of an information board at the Harthweg stop. Photo.aussiedlerbote.de
"Please smile" is written on the back of an information board at the Harthweg stop. Photo.aussiedlerbote.de

Railroad - Using posters and Plexiglas to combat vandalism at bus stops

Smashed and smeared windows, destroyed and burnt furniture - vandalism at bus and train stops causes high costs and enormous repair work. Verkehrsgesellschaft Frankfurt am Main (VGF) wants to draw attention to the problem with a prevention concept. The VGF has put up posters from this program at four stops in the city area that have been damaged particularly often in the past.

"I'm standing in the rain because of you" is one of the messages. Another: "523 portions of chips - That's how much a new window costs at this stop". They are intended to provide more insight, consideration and deterrence at the stops "Harthweg", "Waldfriedhof Goldstein" and "Waldau" at the Stadtwald in Schwanheim as well as at the "Walter-Kolb-Siedlung" stop on Friedberger Landstraße in Bornheim.

"Replacing destroyed windows, display cases and bus stop furniture is not only expensive, but also time-consuming and causes a great deal of frustration for passengers and VGF employees," explained VGF. Vandalism costs the company over one million euros a year. This is money that the VGF would like to use more sensibly. In addition, damaged and dirty stops also lead to a diminishing sense of security.

In addition to the posters, the VGF is using information screens in the stations and its social media channels to spread the message. The company is also holding talks with the Prevention Council and the local police, for example in Goldstein. "Further talks in schools and youth facilities are possible and desired. The public order service has been stepping up its operations in the heavily affected areas of the city since October," it said. The VGF intends to use tried and tested approaches from the four concepts at other stations and stops in future.

There are also problems with vandalism elsewhere. The Nordhessischer Verkehrsverbund (NVV) mainly reports broken glass - i.e. damaged or destroyed glass panes on the walls of bus shelters, doors and windows, elevators and timetable display cases - as well as soiling with posters and graffiti. "So far in 2023, around 1000 cases of vandalism damage have been recorded at train stations and bus stops in the NVV area - this includes the Kassel city area," said a spokeswoman. In addition to removing graffiti as quickly as possible, she said that glass panes on bus shelters that are repeatedly destroyed are sometimes replaced with perforated sheets.

According to a spokesperson, the Kasseler Verkehrs- und Versorgungs-GmbH (KVV) has registered almost 3,000 cases of damage to streetcars and infrastructure - primarily bus stops - since 2019. This has resulted in damage of almost 1.5 million euros. The "wanton vandalism" causes "high, avoidable material damage, significant additional work and can endanger the safety of passengers and KVG staff if, for example, windows of stops or vehicles are shattered or doors of streetcars are damaged", she explained.

The removal of graffiti and stickers at KVG bus and streetcar stops is the top priority - 970 such acts have been recorded since 2019, according to the spokeswoman. The damage amounted to more than 430,000 euros. "Vandalism in streetcars followed at a clear distance, followed by damaged, smashed or scratched windows on streetcars, and then vandalism against electronic timetable displays at stops."

The KVG is primarily combating this with camera surveillance in streetcars and at stops. "At weekends and before public holidays, employees of a security company accompany journeys, which also contributes to prevention. There is also a ticket inspection service," says the spokesperson.

In Darmstadt, glass damage to the passenger shelter, ticket machines and digital passenger information (DFI) displays is the biggest problem. "On average, between 100 and 200 streetcar stops are damaged every year," explained a spokesperson for the transport company Heag mobilo. The company has an annual loss of around 50,000 to 80,000 euros due to vandalism. "In 2023, it was around 50,000 euros so far," said the spokesperson.

The cleaning up of graffiti is excluded from this. "Removing graffiti or stickers - at the moment especially stickers of the Darmstadt lilies - is annoying, but it is part of daily cleaning." To prevent damage, Plexiglas is used on the display cases and bus stop signs.

The Rhine-Neckar Transport Association (VRN) is also aware of vandalism problems at its stations in the Bergstrasse district. "The focal points here are certainly the stations along the Riedbahn, such as Biblis and Groß-Rohrheim," explained a spokesperson.

The stops in the Offenbach city area are the responsibility of the outdoor advertising specialist Ströer, as announced by Stadtwerke Offenbach. "According to Ströer, there have been isolated cases of vandalism damage to the bus shelters in the past, such as broken glass on the side and rear windows of the passenger shelters and graffiti on the windows and benches," explained a spokesperson. Emergency hammers have recently been broken or stolen from the city buses operated by Stadtwerke. And: "On Halloween, 30 buses were pelted with raw eggs and had to be extensively cleaned."

Read also:

  1. At Frankfurt on the Main's Waldau bus stop, the VGF has installed plexiglass panels to protect against vandalism.
  2. The Technology and Maintenance department of the Frankfurt Transport Authority (VGF) is dealing with an increase in traffic-related incidents, including vandalism at bus stops.
  3. Vandalism at train stations and bus stops in Frankfurt on the Main is a significant problem, leading to costly repairs and passenger inconvenience.
  4. The Frankfurter Allgemeine Zeitung reported on the efforts of Frankfurt's city council and police to combat vandalism on social media.
  5. In Frankfurt on the Main, vandalism at bus stops has been a persistent issue, leading the city to install security cameras and increase police patrols.
  6. A recent incident of vandalism at a bus stop in Frankfurt on the Main led to a debate about the safety of public transportation and the city's response to crime.
  7. The traffic department of Frankfurt on the Main's city government has launched a campaign to raise awareness about vandalism at bus stops and encourage residents to report suspicious activity.
  8. In an effort to combat vandalism at bus stops in Frankfurt on the Main, the city's transportation company has installed posters with messages about the consequences of criminal behavior.

Source: www.stern.de

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