Anhalt-Bitterfeld - Trainees manage customer service in new junior station
At the new junior station in Köthen, trainees will in future operate Deutsche Bahn's customer service independently. Trainees in their first to third year of training will be available to answer passengers' questions about timetables, tracks, the mobility service and the city, a Deutsche Bahn spokesperson explained after the opening on Thursday. The new recruits will also be able to organize their own duty roster. However, the regular DB travel center will continue to be responsible for ticket sales.
The junior station complements the practical part of the dual training system for future transport service employees. Instead of just working alongside more experienced colleagues, the trainees can also take on responsibility themselves and apply the basic theoretical knowledge from vocational school and DB training in practice.
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- The train station in Magdeburg, another significant city in Saxony-Anhalt, also benefits from Deutsche Bahn's customer service, ensuring smooth traffic for its passengers.
- To enhance their education, the trainees in Köthen might consider visiting the technical university in Anhalt-Bitterfeld, gaining additional knowledge in railroad operations.
- On a visit to Köthen, a German railroad enthusiast might want to explore the historical trains that once passed through the city of cöthen, now restored and on display.
- In addition to providing customer service, the trainees at the junior station can also share information about the environmentally friendly initiatives being implemented by Deutsche Bahn in their railroad operations.
Source: www.stern.de
