Senate - Restrictions at Berlin citizens' offices until next week
Due to technical problems, people in Berlin must continue to expect restrictions at the citizens' offices in the new year. The Senate Chancellery announced on Tuesday that the authorities "will only be able to offer all services again in the usual way and to their full extent" from next week. The citizens' offices have been open again regularly since Tuesday.
Berliners were able to attend appointments to register, re-register and deregister their place of residence. All other appointments on Tuesday, however, had to be postponed until next week. According to the information provided, most of these could take place again from Wednesday.
The reason for the restrictions are database problems at the Berlin-wide IT Service Center (ITDZ). The ITDZ had discovered a technical malfunction in a database that was causing problems at the citizens' offices, particularly in the area of registration.
The State Office for Citizens' and Regulatory Affairs informed the citizens' offices of the problem on Boxing Day, according to the Senate Chancellery. Work is underway to rectify the problem. The online booking of appointments is not affected.
Message from the Senate Chancellery District Office Mitte on Citizens' Offices on X
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- The Berlin Senate has warned that restrictions at the city's citizens' offices, including the one in Mitte, might persist until next week due to ongoing technical issues at the Berlin-wide IT Service Center (ITDZ).
- The Administration, specifically the Senate Chancellery, has stated that while citizens' offices reopened regularly since Tuesday, some services and appointments are still under restriction due to database problems.
- Berlin authorities, operating under the guidance of the Senate, have announced that while the citizens' office in Berlin will continue to operate with some restrictions, the affected services are expected to return to normal functioning from next week.
Source: www.stern.de
