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Most FTI tourists were able to carry on with their holiday plans.

Thousands of package travelers are impacted by the insolvency of Europe's third-largest tour operator, with not all of them likely to continue their vacation smoothly.

The logo of the tour operator FTI can be seen at the company headquarters.
The logo of the tour operator FTI can be seen at the company headquarters.

Travel and exploration of various places and experiences. - Most FTI tourists were able to carry on with their holiday plans.

FTI Touristik's insolvency left thousands of package holidaymakers in a bind, but most were able to continue with their trips, thanks to the ReiseSicherungsfonds (DRSF). Stefan Mees, co-director of the ReiseSicherungsfonds, shared this news on Monday, stating that most of the affected individuals were effectively assisted.

At the time, there were approximately 15,000 package holidaymakers still traveling who had booked their holidays through FTI or its subsidiary, BigXtra. These individuals were being well-cared for by the ReiseSicherungsfonds' partners. The DRSF was collaborating closely with the provisional insolvency administrator, the Foreign Office's crisis team, and 10 travel agencies to manage the situation on the ground.

However, reports indicated that some hoteliers were refusing to let holidaymakers leave, locking them in their rooms, or even demanding additional payments before permitting them to continue their holidays or depart.

Ali Arnaout, the other co-director of the DRSF, characterized this behavior as totally unacceptable and overstepping boundaries. The ReiseSicherungsfonds had supposedly provided reimbursement declarations to both holidaymakers and hoteliers to discourage such actions. According to Mees, "We've been working around the clock with our on-site partners in the past few days and nights to help the affected holidaymakers and resolve these issues as quickly as possible."

In total, about 65,000 package holidaymakers in roughly 100 destinations were impacted by FTI Touristik's insolvency and that of its subsidiary, BigXtra, a week prior.

Read also:

  1. Despite facing challenges due to FTI Touristik's insolvency, many tourists planning trips to Bavaria were not affected, as they had booked their holidays with other tour operators.
  2. In light of the Travel Security Fund (Travel Sicherungsfonds) being utilized to assist FTI Tourism's affected customers, some travelers in Berlin expressed interest in understanding its implications for their own travel security.
  3. The insolvency of FTI Tourism and its subsidiary, BigXtra, negatively impacted Germany's travel industry, as it affected roughly 65,000 package holidaymakers in over 100 destinations, including popular tourist spots like the Black Forest and the Rhine Valley.
  4. FTI Tourism customers planning trips to Germany through other tour operators, such as FTI Tourism's competitors like TUI or Thomas Cook, were able to proceed with their plans without any interruptions or concerns related to the insolvency.

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