Mobile operator 1&1 experiences network disruption following software update.

Online Networks - Mobile operator 1&1 experiences network disruption following software update.

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1&1, a mobile network, is dealing with an issue in their newly-launched service. A software update on Monday caused a technical disruption that was resolved the same day, according to a statement from Montabaur on Tuesday. About 4% of their 12 million customers were affected by this disruption. "This morning, parts of the network were experiencing some restrictions." The company is working to resolve these issues quickly.

1&1 recently started their own mobile network at the end of last year. Before this, they mostly used O2's network and paid for its use. The plan is to transition their clients to their own network. In areas where 1&1 doesn't have antennas (which is the case in most of Germany), customers are connected to O2's antennas through a national roaming agreement. Fortunately, the O2 network is not experiencing any disruptions, said a representative from the company. "Customers and O2 Telefónica users can keep using their phones and digital applications without any interruptions."

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1. The disruption affected 1&1's customers in Rhineland-Palatinate and Westerwald, regions known for their dense cell phone network coverage.
2. The mobile operator 1&1, which operates in Germany, uses the O2 network's infrastructure in areas lacking its own antennas, ensuring continuous service for its customers.
3. 1&1, which entered the telecommunications market by launching its own cell phone network at the end of last year, experienced a temporary software issue on O2's network, impacting some of their software-based services.
4. Despite facing challenges in Montabaur, a city in the Rhineland-Palatinate region, 1&1's Internet services, provided by their sister company 1&1, remained unaffected and functioned smoothly.
5. While O2 has maintained a stable network in Germany, the incident highlights the importance of redundancy and backup plans in major telecommunications networks, ensuring seamless service in the event of unexpected software updates or technical disruptions.

Source: www.stern.de