Local governments seek to speed up digitization process.

To enhance productivity: - Local governments seek to speed up digitization process.

Three cities - Frankfurt, Wiesbaden, and Darmstadt - are planning to digitize their administrations by 2030. This encompasses not just their own systems, but also services for citizens, such as online communication with authorities, revealed the responsible departments in Frankfurt on Tuesday. By working together, these cities can avoid reinventing the wheel for each process, said Eileen O'Sullivan, head of the Frankfurt department (Volt).

In a joint vision document, the cities outlined examples of how they plan to further digitize. These include managing electronic files and scheduling appointments via video conference. Artificial intelligence could also play a role in expediting administrative tasks, like providing information to citizens.

The motivation behind this push for digitization comes from the approaching shortage of skilled workers. Over the next decade, around 40% of the workforce is expected to retire, while the range of tasks for the public sector will simultaneously expand. The solution, according to the paper, is to digitize and optimize and standardize processes.

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1. Hesse, with its major municipalities such as Frankfurt am Main, Wiesbaden, and Darmstadt, are embracing digital transformation to streamline their administrations by 2030, as highlighted by Eileen O'Sullivan, head of the Frankfurt department.
2. In the joint digitization plan, these municipalities envision leveraging information technology to manage electronic files, schedule appointments via video conference, and potentially utilize artificial intelligence to expedite administrative tasks.
3. The rational behind this initiative is the impending labor shortage, as approximately 40% of the workforce is expected to retire over the next decade, requiring municipalities to digitize, optimize, and standardize processes to adapt to expanding public sector tasks.
4. Frankfurt's responsible departments revealed that by collaborating on this digitization, these cities can avoid unnecessary duplication, thus increasing overall efficiency in their administrative systems and services.
5. Eileen O'Sullivan from Frankfurt advocated for inter-municipal collaboration in digitalization, believing that cities like Wiesbaden and Darmstadt would also benefit significantly from the collective learnings and improvements in Internet-driven technologies and municipal service deliveries.

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