Traffic - Ghost construction sites? Deutsche Bahn rejects accusations
Deutsche Bahn(DB) has once again been criticized for train cancellations - and rejects this criticism. The passenger association Pro Bahn had accused the railroad of covering up vehicle problems at DB Regio between Hof and Munich. The association wrote on Thursday that construction work that did not even exist had been used as a "lame excuse for canceled trains".
DB firmly rejected the accusation that it had "covered up" vehicle problems. On December 11th, the railroad company had informed that only around half of the journeys on the RE 2 line in question could be carried out after the massive snowfall. The reason for this was damage to components of the water and power supply on numerous vehicles, which were without power for a long time in severe frost due to the heavy snowfall.
"As bus replacement services are also on the way and experience has shown that many passengers are subscribers to the construction site newsletter, we decided to publish the information via this channel and link to it in the timetable information," said a Deutsche Bahn spokesperson. "Unfortunately, there was an error in the process and in some places it was mistakenly referred to as 'construction work'." This has since been corrected.
This is not the first communication breakdown in connection with the snow chaos at the beginning of December. At the time, Deutsche Bahn initially cited an official order as the reason for the complete suspension of train services on certain routes. Unfortunately, a mistake had been made here, it was later said, and DB took full responsibility for the decision to suspend services.
Current traffic news from Deutsche Bahn Timetable for reduced services
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- The 'Passenger association Pro Bahn' accused Germany's railroad company DB Regio of using 'construction work' as an excuse for train cancellations between Hof and Munich, implying a cover-up of vehicle problems.
- A spokesperson for DB admitted to an error in the communication process, stating that 'construction work' was mistakenly referred to as the reason for cancelled trains, and this has since been corrected.
- The 'Passenger association' criticized DB's handling of the train cancellations, particularly on the RE 2 line, which was affected by a massive snowfall and resulting vehicle component damage.
- DB's rail network in Bavaria, specifically in Munich, has been subject to criticism after several communication breakdowns related to snow-related train issues, including the complete suspension of 'services' on certain routes.
- The 'German railroad' DB is responsible for informing passengers about current traffic news and reduced 'services' due to the ongoing adverse weather conditions, and this information is available on DB's timetable.
Source: www.stern.de