Disturbances at airports - Check-ins and bookings at Eurowings are possible again
Check-Ins, Bookings, Boarding: For passengers of Eurowings, signs are now back to normal after a global IT issue and numerous failures. "Since the massive global IT issue has been resolved, all systems are once again available at Eurowings," the airline announced. Eurowings currently expects to return to regular flight operations by Saturday. "However, due to the significant extent of the IT issue, which caused disruptions in many areas of global air traffic, there may still be some disruptions."
A faulty software update caused widespread disruptions worldwide in the morning, nearly paralyzing flight traffic in many places. Those affected included supermarkets, banks, hospitals, and broadcasting stations, among others. The software vendor, Crowdstrike, attributed the cause to a faulty update of the IT security system named "Falcon Sensor". The IT security company announced the error had been fixed in the afternoon.
Subsequently, Eurowings canceled dozens of flights, mainly within Germany. There were reports of 80 canceled connections in the afternoon. Due to the IT issue, planes were grounded worldwide or arrived with delays: from Mallorca via the main airport BER to India. The Dutch airline KLM largely suspended operations.
- Passengers boarding Eurowings flights at Cologne/Bonn Airport can now refer to the available check-in and boarding information without any disruptions.
- Despite the anticipated return to regular operations by Saturday, some travelers might still face minor disturbances due to the extensive global IT issue.
- While the IT problem primarily impacted Eurowings, it also led to traffic disruptions in several sectors across Germany, including the transport sector.
- Initially affecting numerous companies worldwide, the issue originated from a faulty software update in Crowdstrike's IT security system named "Falcon Sensor."
- Amidst the widespread disruptions in air traffic, many European airlines, such as German's Eurowings and Dutch carrier KLM, experienced cancellations and delays in their scheduled flights.
