- Berlin appoints an overseer for nursing and psychological well-being
In Berlin, for the first time, a Care Ombudsperson has been appointed. Sinja H. Meyer-Rötz commenced duty on September 1st, as announced by the Senate Administration for Care. This office serves as a contact point for concerns and complaints from individuals requiring care and their relatives. Additionally, the position of the State Ombudsperson for Mental Health has also been filled once more.
Assistance and Guidance
Approximately 185,000 individuals in need of care and around 200,000 caregiving relatives reside in Berlin, as per state data. The number of those needing care, the majority being cared for by relatives and home care services, increases annually, noted Care Senator Ina Czyborra (SPD). "The challenges in care are immense - for the staff, as well as for those in need of care and their caregivers. Our new Care Ombudsperson can offer aid and assistance in addressing issues that arise in day-to-day life."
The Care Ombudsperson offers suggestions and passes concerns on to relevant authorities in an advisory role, according to the administration. This service is free and confidential, and anonymous work can be requested. Incoming inquiries serve as the foundation for an annual report to the Berlin House of Representatives overseas, raising awareness of the issues and challenges faced by individuals in need of care and their relatives.
Emphasis on Raising Awareness
Norma Kusserow has assumed the role of the State Ombudsperson for Mental Health, as announced by the Senate Administration for Care. Kusserow also oversees the division of Psychiatry, Addiction, and Health Care in the Senate Administration. "Despite everything, certain mental illnesses continue to go unspoken," stated the 36-year-old Kusserow, according to the announcement. "Thus, my focus will be on information and awareness-raising efforts."
Kusserow holds a master's degree in Social Work. She is responsible for addressing fundamental questions concerning the state of mentally ill individuals in Berlin and concerns related to the care system. She is also responsible for the planning, quality assurance, and documentation of care in Berlin.
Contact form for the Berlin Care Ombudsperson
The role of the Care Ombudsperson in Berlin is particularly crucial in the nursing professions, as they provide aid and assistance to individuals requiring care and their relatives, acting as a bridge between concerns and relevant authorities. The State Ombudsperson for Mental Health, Norma Kusserow, also plays a significant role in nursing professions, focusing on raising awareness and promoting open discussions about mental illnesses.
