12:16 Crowdstrike-Chef: Problem recognized and fixed
Crowdstrike fixes global IT issue, customers directed to download portal for updateCrowdstrike CEO George Kurt announced that the issue leading to worldwide computer disruptions has been resolved. Customers were being directed to a download portal for a new update, he added. The error was found in an update to Crowdstrike's software for Windows computers.
12:09 Microsoft working at high pressure to resolve issuesMicrosoft announced that numerous apps and services of their Microsoft 365 cloud service were inaccessible. The tech giant is working "at high pressure" to resolve the problem. According to the German Federal Ministry, the cause of the disruptions appears to be a faulty update of IT security solution (Falcon) from Crowdstrike. Many other IT services are affected as a result. The German Federal Office for Information Security (BSI) reported that Crowdstrike has communicated a "workaround" that affected parties should implement.
12:01 Critical infrastructure in Germany affectedAccording to the German Federal Ministry, companies in Germany are affected, including operators of critical infrastructure. Critical infrastructure includes, among others, energy suppliers, transport and traffic, public administration, hospitals, water, sewage and telecommunications.
11:54 Delays at Mallorca AirportLong queues formed at the check-in desks at Palma de Mallorca Airport due to computers failing for the processing. The flight operations themselves seem to be less affected.
11:41 Airlines unable to provide informationBerlin's BER Airport is also affected. ntv reporter Sonja Gude reported that many travelers came to the airport clueless because the airlines themselves could not provide information about the disruptions.
11:35 Disruptions in India, Singapore and ThailandSignificant airports in Asia are affected by the global computer problems. For example, at Changi Airport in Singapore, there are delays due to the failures. Long queues formed at the check-in counters of several airlines as manual check-ins were the only option. Passengers in Bangkok, Thailand are also affected. At the Indian capital's Indira Gandhi International Airport, there are also disruptions.
11:29 French agency: IT glitch likely not a cyber attackAccording to initial findings from the French IT security agency (Anssi), the global IT issues are not believed to be due to a cyber attack. "There is currently no evidence" of such an attack, they stated.
11:23 Disruptions affecting AllianzThe global disruptions are also causing problems for insurance giant Allianz. The company reported that employees were experiencing difficulties logging into their systems. Besides Allianz, other companies were also affected. A spokeswoman for the German Financial Industry confirmed disruptions at German banks. Further checks are being carried out.
11:14 Cologne Airport reports check-in issuesCologne Airport also reported issues. "There are significant disruptions in the check-in process of the airlines," it was stated. It is currently unclear how long the disruption will last. The airport will keep passengers informed of further developments. "Many thanks for your patience," the airport wrote to passengers.
11:06 Eurowings affected
Due to disruptions, delays and cancellations are expected today, a Eurowings spokesperson told dpa. Check-in and boarding processes are currently affected. Online check-in is currently not possible. Passengers are asked to check the status of their flights on eurowings.com. The website is still functioning.
10:58 KLM halts entire flight operations
The Dutch airline KLM has to completely halt its flight operations. The company announced this in Amsterdam.
10:49 Possible cause of problems identifiedThe source of the disruptions appears to be a problem at the US cybersecurity firm Crowdstrike. It is likely that a software update is responsible. The error at Crowdstrike reportedly affected Microsoft software.
10:45 Berlin Airport operations resumeThe suspended flight operations at Berlin Airport are being resumed. A BER spokesperson said that the passenger processing is running again, but there could still be waiting times or delays.
10:42 Australian government calls crisis meeting due to computer problemsDue to worldwide computer problems, the Australian government is holding a crisis meeting. "The Australian government is working closely with the National Cyber Security Coordinator on these developing failures," a government spokesperson told the Sydney Morning Herald.
10:25 Clinics cancel scheduled surgeries due to technical problemsDue to a large-scale technical problem, the University Clinic Schleswig-Holstein is cancelling all scheduled surgeries at its Kiel and Lübeck locations today. The clinic announced this on its website. The ambulances were also closed. "The care of patients in the UKSH is secure, as is emergency care."
10:10 Computer problems disrupt systems worldwideComputer problems are disrupting systems worldwide. Affected are airlines, media and telecommunications companies. This was reported by media such as Bloomberg.
09:40 IT issues also affect Hamburg AirportComputer issues are disrupting departures and arrivals at Hamburg Airport for airlines. Four airlines are affected at Hamburg Airport, according to a spokesperson. They are Eurowings, Ryanair, Vueling, Turkish Airlines. The airlines will initially issue tickets manually.
09:40 BER operations disrupted by IT issuesShortly after the start of the holidays in Berlin, there are extensive disruptions to the flight traffic at Berlin-Brandenburg Airport (BER) in Schönefeld. No planes are taking off or landing at BER. Due to a technical problem, there are delays in the processing, according to a Flughafensprecherin on ntv.de. According to RBB, it was a server failure. However, there is no confirmation for this.
- Despite the resolution of the global IT issue by Crowdstrike, disruptions continue at Berlin's BER Airport, causing confusion among travelers who are unable to receive information from airlines.
- In an effort to address the global computer problems, the Australian government convened a crisis meeting with their National Cyber Security Coordinator.
- As a precautionary measure, Hamburg Airport's four affected airlines, including Eurowings, Ryanair, Vueling, and Turkish Airlines, switched to manual ticket issuance due to IT-related issues affecting departures and arrivals.
- In response to the widespread computer problems affecting various industries and services, including airlines and telecommunications companies, officials in Hamburg are closely monitoring the situation and implementing contingency plans to ensure minimal disruptions.
